Our goal is to dispatch all orders within 1-3 business days. In saying this we kindly ask that during busy sales periods that you allow extra time 🩵 

If you do need an order urgently please email info@ivynutra.com and our team will do their best to assist you. 

Your tracking number will be sent to your email once it has been shipped. If you do not receive this number, please contact our customer care team on info@ivynutra.com  Be sure to check your spam folder too as they can get stuck in there. 

Due to the high shipping costs overseas, shipping is currently only available within Australia. We are trying our best to make Ivy Nutra available to the world and will announce when we can.   

For orders under $120, standard shipping is $7.50 and express shipping $15. For orders over $120 we provide free standard shipping.

Express Shipping: 2-7 business days after dispatch.

Standard Shipping: 3-14 business days after dispatch.

Please contact our customer care team as soon as possible if you have entered the wrong address on info@ivynutra.com 

If your purchase were to be returned to us and we are not at fault, we'll need you to arrange a further shipping fee so we can get your goods to you.